Frequently Asked Questions

You can track your order by clicking the tracking link in your shipping confirmation email, or by logging into your account on our website and viewing your order history.

You may return your product within 15 days of the delivery date. You will be refunded the value of the product minus $4.00 for a return label. Please make sure your product is unused, and is sent back in new condition. If your product is returned and shows signs of use, your return will not be processed.

FREE standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

Yes, we ship to most countries worldwide. International shipping times vary depending on the destination. Unfortunately, we do not offer free shipping for international orders at the moment.

Have any more questions? You can reach our customer support team by emailing burcowallets@gmail.com or by using the contact form on our website. We will try to get back to you as soon as possible, usually within 24 hours.